Finding the necessary workflow (or methodology) is a quest in itself. A combination of skills, knowledge and experience which can be achieved by persistent work, reflection in/on action and perseverance. A dedication found by athletes, artists and craftsmen, amongst others.
A craftsmen sculps matter with tools in a particular flow. The choice for a specific tool, the operation of these instruments, the knowledge on the materials at hand, and the sequences through which the tools and materials melt together into a piece of art. For me, this describes the techniques and practice of a craft.
I believe complex environments and wicked problems are like 'materials at hand' and can be understood by engaging professionals with physical activities in learning environments like workshops. I have the opportunity to create and study different techniques and practices for complex environments and wicked problems. Some of these created techniques and practices can be shared via this site and through workshops.
The Satis-action method creates a shared understanding on the systemic environment around a central actor. From this insight professionals can make joined efforts to an effective sollution and orchestrate the collaboration between organisations.
The Others Eyes method creates an individual understanding on the setting of a specific problemcase. The individual professionals communicate their understanding with visual expressions. By postponing judgement and questioning the others expression, a constructive dialogue arise. This dialogue create mutual understanding of the others stands, perspective and perception of the problemcase. This conversation starter guides professionals through their exploration of a problemcase towards an in-depth dialogue with the involved others.
Workshops are effective events for training and practice of the design & innovation concepts, techniques and tools. Therefor workshops are a technique on their own. I organise workshops to facilitate professionals in specific cases and I use these workshops to train facilitators as well. Getting the full potential of learning- and reflection in action is through practice in (near) real-life situations. Here an overview on some of the events I had the privelege to contribute to.